Franklin County Technology Department
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What We Do:

Technology purchases
Installation, setup & configuration of software and computers
Repair of computers, LCD projectors, printers and other peripheral devices
Infinite Campus
Study Island, Destination Reading, RenPlace, LunchBox, LibraryPro, etc.
System website (each school maintains its website)
All State Reporting- FTE, Student Record, etc.
Technology work orders
Data entry
Web filtering
Wireless networking
Centralized Enrollment
System email

Click HERE for a more detailed description of the technology department's responsibilities 

 


  Technology Department Implements Helpdesk

In an effort to increase productivity, the FCS Technology Department has implemented a helpdesk system for all schools. The system is easy for staff members. They simply submit all requests to helpdesk@franklin.k12.ga.us. The staff member will receive periodic notices regarding the status of his or her ticket. This system will also allow the technology department to begin building a database or knowledgebase of issues that occur in the system.

 

 Update- the FC Technology Department Helpdesk has answered over 17,000 tickets since its inception.

 

2016-2017 Ticket Data

 

School

Total Tickets

% Answered in one day or less

% Answered in one week or less

CES-I

629

71%

89%

CES-P

434

63%

86%

LES

404

78%

89%

RES

334

73%

90%

FCMS

589

63%

90%

FCHS

643

63%

82%

CO/Summit/Trans

154

75%

92%

 

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The Franklin County School System has been working hard to improve technology in our schools. In the past four years, our BOE has approved over one million dollars of new technology and technology upgrades. These improvements include:

 

•   Adoption of the GRASP program for elementary school students

 

•   BYOT Initiative at FCMS, FCHS, and LES

 

•   New Mac labs in each elementary school (30 each)

 

•   Upgraded wireless at FCMS (to prepare for BYOT)

 

•   Updated 3 PC labs at FCMS (30 each)

 

•   20 new Smart Boards (now in all homerooms K-8)

 

•   10 new projectors (now in all homerooms/general classrooms K-12)

 

•   2 new iMacs per homeroom (K-5)

 

•   8 new iMacs in each elementary media center

 

•   Updated teacher servers at each school

 

•   Installed and implemented a new core router

 

•   Installed and implemented a new web filter

 

•   Installed and implemented a new email/SPAM filter

 

•   Moved all phone lines to TruVista

 

•   Bandwidth increased from 45 Mgbs to 500 Mgbs

 

•   Installed and implemented new school nutrition server

 

•   Installed and implemented SoftDocs server

 

•   2 new CTAE labs at FCHS

 

FCHS Specific

 

•   Purchased and implemented new intercom system

 

•   Purchased and implemented new surveillance system

 

•   Added wifi access at Ed Bryant Stadium

 

•   Upgraded wifi access at Ag Center 

 

 

 

 

 


 

 

MISSION STATEMENT

It is the mission of Franklin County School District to provide an environment immersed in technology for our students. We will effectively integrate constantly changing, powerful and new educational technologies in every aspect of teaching and learning. By not merely focusing on technology, but the method and content of instruction, we feel we offer a seamless and complete educational opportunity. Innovation, integration, collaboration, and evaluation are the foundations for increasing student achievement. We strive to construct an educational atmosphere by which our students will be prepared for life-long learning in a technological society

 
 
 
 
 

The Franklin County School District does not discriminate on the basis of race, color, religion, national origin, age, disability, or sex in its employment practices, student programs and dealings with the public. It is the policy of the Franklin County Board of Education to comply fully with the requirements of Title VI, Title IX, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, The Carl D. Perkins Career and Technical Education Act, and all accompanying regulations.

Click here for contact information
Click here for a list of CTAE Programs/Pathways