Request Procedures

1. All non-emergency repair requests should be e-mailed to the Plant Operations Director at  (fixit@franklin.k12.ga.us).

    Repair requests must be sent by an administrator or their designee (NOT TEACHERS).

    Request will be assigned a priority level in accordance with the degree of urgency.

2. The Plant Operations Director will assign repair request to the appropriate maintenance personnel. The designee at each school will receive e-mail notification of repair status such as (parts on order) and will be notified via e-mail when repairs have been completed.

3. For items requiring immediate attention the school system should contact:  Mike Martin, Plant Operations Director directly.

If Mike Martin is not available the problem should be reported to Doug Jones, Assistant Plant Operations Director. 

Items requiring immediate attention are defined as occurrences, which could significantly affect the safety and security of the students, staff or facilities of the Franklin County School System and may also include items that will substantially disrupt the instructional schedule of the school. A few examples would be problems with food service equipment, heating ventilation and cooling problems or problems with utilities such as electrical, gas, water and sewer systems.